Last Updated 12 May 2021
COLLECTION OF YOUR INFORMATION
We may collect information about you in a variety of ways. The information we may collect via the Application depends on the content and materials you use, and includes:
Personally identifiable information (such as your name and email address, address and emergency-contact) that you voluntarily give to us when using the Application.
Information our servers automatically collect when you access the Application, such as your native actions that are integral to the Application via server log files.
We will request access or permission to track location-based information from your mobile device, either continuously or while you are using the Application, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings. Location usage is an important functional part of this application. It allows the application to appropriately determine proximity to work and asset locations, and track general location for emergency/safety purposes.
Mobile Device Access
We may request access or permission to certain features from your mobile device, including your mobile device’s camera. This is to allow you to take and attach photos to any work you do inside the app. If you wish to change our access or permissions, you may do so in your device’s settings.
Mobile Device Data
Device information such as your mobile device ID number, model, and manufacturer, version of your operating system, phone number, country, location, and any other data you choose to provide.
We may request to send you push notifications regarding your account or the Application. This can alert you when you have a new work order. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.
USE OF YOUR INFORMATION
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Application to:
– Compile statistical data and analysis for use internally.
– Create and manage your account.
– Enable user-to-user communications.
– Increase the efficiency and operation of the Application.
– Notify you of updates to the Application.
– Perform other business activities as needed.
DISCLOSURE OF YOUR INFORMATION
We may share information we have collected about you in certain situations. Information from the app is only shared with your contract holder whom has asked you to use this application. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including email delivery, hosting services, customer service.
Interactions with Other Users
If you interact with other users of the Application, those users may see your name, profile photo, and any inspections you have submitted through the app.
When you post data (including asset inspections and related photographs, or comments on assets) to the Application, your posts may be viewed by other users and may be publicly distributed outside the Application in perpetuity.
Sale or Bankruptcy
If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity.
We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.
SECURITY OF YOUR INFORMATION
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
POLICY FOR CHILDREN
This app is not intended for use for people below the age of 18. We do not knowingly gather information from or market to children under the age of 18. If you become aware of any data we have collected from children under age 18, please contact us using the contact information provided at the end of this policy.
OPTIONS REGARDING YOUR INFORMATION
You may at any time review or change the information in your account by:
Logging into your account settings and updating your account
Contacting us using the contact information provided below
Emails and Communications
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:
Logging into your account settings and updating your notification settings.
Contacting us using the contact information provided below.
If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.
CALIFORNIA PRIVACY RIGHTS
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the Application, you have the right to request removal of unwanted data that you publicly post on the Application. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Application, but please be aware that the data may not be completely or comprehensively removed from our systems.
10 Newton Place