React faster, work smarter

MX is a highly configurable and modular digital operations platform for the challenges of operational management, effectively combining core disciplines of :

Enterprise Asset Management (EAM)
Field Service Management (FSM)
Spatially Enabled Work & Asset Management
Operational Workforce Management

From disaster recovery to infrastructure coordination, MX helps organizations plan smarter, respond faster, and maintain total control — all from one intuitive fully customizable system.

Coordinate, automate, and take control of your Operations with MX

Our software has been at the heart of emergency disaster response in the USA for over 20 years from post 9-11 recovery in lower Manhattan to current deployments alongside state and federal hurricane response. We’ve helped agencies and state leadership gain full end-to-end visibility on what’s logged, what needs done, when it’s been done and the financials at every step of the way.

The 5 Elements of MX

The 5 key ‘building blocks’ of MX – Asset, Work, Workforce, Spatial, and advanced Mobile technology, work together to provide a coherent and flexible platform that can be rapidly deployed and configured in the most demanding operational scenarios. The rapid deployment features make it particularly suitable for fast moving and unpredictable operational situations where a traditional work management or enterprise asset management (EAM) product will prove to be slow and inflexible.

The 5 main components are enhanced by supporting technologies for Business Intelligence (BI), and Artificial Intelligence (AI). The BI functionality enables the reporting, anyalysis and visulaization of operational data in meaningful ways to individual stakeholder and user communities. The ProceMX team also have a deep history in Artificial Intelligence leading back to the 1990s. This continues today with strategic use of modern AI technologies to accelerate workflows and enhance end-user experience and productivity.

Asset

Asset management is a critical element of your operational processes and workflows. MX helps you manage all types of asset models from individual components of complex structures to consumables and even the representation of supplier assets outside of your control.

Asset management is fully integrated into MX work, workflow, spatial, field mobile functions. Truly rich cross-domain functionality allows your assets to become more than another line on a spreadsheet.

Work

MX Work Management allows you to model your real-world workflows, assign assets and personnel, dispatch, monitor, report and fully control your operation. Advanced functionality such as automated dispatch, reactive task creation based on real-world inputs and automated monitoring and reporting gives you absolute control over your operation. While many processes are understood and definable, MX has also been engineered to be supportive of extremely dynamic environments and can pivot your workflows to match today’s operational needs as proven many times supporting some of the word’s largest disaster response operations.

Workforce

Workforce management can quickly become one of the most demanding areas of your operational environment. MX supports credentialling, access control (both physical and digital), training and certification, time management across both internal and external workforces and stakeholders. MX supports not just a compliant and skilled workforce, but a safe and secure working environment.

Geospatial

Physical location, spatial data and visual representation of your data is a critical component of any operation. MX has spatial data at the heart of every component, from location tracking of workforce and assets through traditional GIS and mapping, MX brings true value to the use of geospatial data which most GIS investments fail to deliver. MX:Spatial is not just about capturing spatial data and geotagging, it allows true spatial reasoning, analytics and allowing location/positioning to finally be a true benefit to your work, asset and workforce operations.

Nothing beats a well designed map for presenting data with a spatial component, and providing the user with a visually direct level of situational awareness, and MX:Spatial enables real-time, real-world visualization of the pieces of your puzzle throughout dashboards, reports and operational activities.

MX+ App

Mobile capabilities are crucial in almost all operations where speed, coordination, and remote access to information matter. The MX+ app supports real-time communication, GPS tracking, work order dispatch, asset inspection and form completion on any modern mobile platform. Through extensive use in disaster response, MX+ provides a battle-hardened offline where users complete tasks, fill forms, capture spatial data and more without connectivity, with MX+ intelligently managing data transmission when connectivity is re-established.

Importantly, configuration updates, including in-flight changes to forms and workflows can be delivered using micro over-the-air (OTA) updates without forcing the crews to return to base.