Procemx Limited Privacy Policy
Procemx is committed to ensuring your privacy and the protection of your personal data.
This notice explains the processing that Procemx undertakes in relation to your personal data to help you to understand how we collect, process, and protect your personal data.
Our contact details
Name: Procemx Limited
Address: Suite 32-2, Skypark 3, 18 Elliot Square, Glasgow, G3 8EP
Phone Number:07787 573558
E-mail:iain.ritchie@procemx.com
The type of personal information we collect
This section deals with the different personal data that we collect and what we use it for.
The personal data that we process includes your name, your business email address, and your job title.
Marketing – website: We collect personal data directly from you when you request a demo of one of our systems, via one of our contact forms. We use this information to market to you based on our legitimate interest. You can unsubscribe at any time should you decide that you don’t wish to hear from us.
Recruitment: If we receive your CV, this is likely to contain sensitive or ‘special category’ personal data. Although this does not form part of any initial contract with us, this, and other relevant personal data that you provide, or that we ask you for, is a necessary step prior to entering into any future contract with Procemx. No decisions will be made solely by automated decision-making (including profiling).
Our Lawful Basis for Processing your Data
We only process data where we have a lawful reason to do so, we rely on a number of legal bases to do this:
Contract: This is where we process your information to fulfil a contract, we have with you, to deliver products and services.
Consent: Where you give us permission to use your data for a particular purpose, for example for marketing our products or services.
Legitimate Interests: This is where we rely on our business interests to process personal data. Generally, this is to provide you with information about our products and services that we believe will be of interest to you.
How we store your personal information
We apply appropriate security controls to the access, use and storage of the data that you provide to us.
We will retain your personal data for as long as it is necessary for any contract you have, or may have had, with Procemx or until you unsubscribe from any notifications that you have been receiving. Once any personal data is no longer needed, it may be fully anonymised and used for analytical purposes.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at iain.ritchie@procemx.com if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at iain.ritchie@procemx.com.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk